Course curriculum

  • 1

    Foundations of Body Language

    • Introduction to the Course

    • Why Body Language Matters

    • Reading the Face

    • Reading the Body

    • Foundations Quiz
  • 2

    Customer Relations

    • Introduction to Customer Relations

    • Build Rapport

    • Selling and Client Relations Part 1

    • Margaret Thatcher Video Link

    • Selling and Client Relations Part 2

    • Customer Validation

    • Customer Relations Quiz
  • 3

    Your Nonverbal Brand

    • Introduction to Your Nonverbal Brand

    • Networking Events

    • The Elevator Pitch

    • Online Presence

    • Nonverbal Hacks for Your Website

    • Your Nonverbal Brand Quiz
  • 4

    Your Team

    • Introduction to Your Team

    • Lie Detection

    • Hiring and Partnering

    • Colleagues and Partners

    • Leadership and Management

    • Your Team Quiz
  • 5

    High Pressure Business Situations

    • Intro to High Pressure Situations

    • Fundraising and Investor Pitching

    • Fundraising and Investor Pitching Part II

    • Fundraising and Investor Pitching Part III

    • Public Speaking

    • Negotiating

    • High Pressure Quiz
  • 6

    Final Steps

    • Be a Master Communicator

    • Bonus: Cold Calling

    • Final Thoughts

    • Bonus!
  • 7

    Get the Book!

    • Captivate: The Science of Succeeding with People

    • Links